-Shipments are done by GLS courier company. Flat rate of 45 euros applies all over Europe for instruments except some occassions that free shipments are given. Closer destinations (Spain, France or Portugal) are 30 euros for instruments. Delay usually takes 2-3 working days to France, 3-4 to other continental destinations. Further European countries such as Finland or Norway expeditions take 4-5 working days.
-Return policy is one of our main advantages in the seek of customer satisfaction. Returns must be communicated within 7 days after package arrival. Just drop us a line in this case and weŽll organise everything for you. No questions.
In case you simply did not like the instrument, shipments are not refunded. In cases of damaged instruments, we take care of the pickup and exchange of your instrument at no cost. This return policy also applies for vintage instruments that are retuned without modification in their state.
-Return policy is one of our main advantages in the seek of customer satisfaction. Returns must be communicated within 7 days after package arrival. Just drop us a line in this case and weŽll organise everything for you. No questions.
In case you simply did not like the instrument, shipments are not refunded. In cases of damaged instruments, we take care of the pickup and exchange of your instrument at no cost. This return policy also applies for vintage instruments that are retuned without modification in their state.
Deliveries are guarantied!
Ben Harper